Accessibility Statement

Last updated: September 16, 2026

House of Desade aims to provide an online shopping experience that can be used by as many people as reasonably possible, including customers who use assistive technologies or alternative ways of navigating the web.

Our Approach to Accessibility

We consider accessibility as part of the ongoing operation and improvement of the House of Desade website.

Areas relevant to an accessible ecommerce experience include:

• clear and readable page structure;
• keyboard-accessible navigation and interactive controls;
• visible focus states;
• meaningful labels for forms and checkout fields;
• appropriate text alternatives for informative images;
• readable text and adequate visual contrast;
• support for browser zoom and text resizing;
• clear error and validation messages;
• usable product, cart, checkout, payment, and tracking flows; and
• accessible customer-service information.

Third-Party Services

Some parts of the House of Desade shopping experience rely on third-party platforms or services, including ecommerce, payment, analytics, marketing, and order-tracking technology.

We aim to use these services in a way that supports a usable customer experience, but certain interfaces or features may be controlled partly or entirely by the relevant third-party provider.

Using the Website

Depending on your browser, device, and assistive technology, you may be able to improve your experience by using built-in accessibility features such as:

• browser zoom;
• larger text settings;
• keyboard navigation;
• screen-reader software;
• voice-control software; or
• device-level contrast and display settings.

Product Information

We aim to make important product information available in readable text so customers do not need to rely only on product imagery to understand an offer.

If you need assistance understanding product information shown on the website, contact us and identify the product concerned.

Checkout and Ordering

We aim to keep the ordering process clear and usable, including product selection, cart functions, checkout fields, payment options, and order confirmation.

If an accessibility issue prevents you from completing an order or using a key part of the website, please contact our customer service team so we can review the issue and provide reasonable assistance where possible.

Reporting an Accessibility Problem

We welcome reports about accessibility barriers on House of Desade. Providing specific information helps us understand and investigate the problem.

When contacting us, it is helpful to include:

• the page or feature where the issue occurred;
• a short description of the problem;
• the device and browser you were using, if known;
• the assistive technology involved, if relevant; and
• the information or action you were trying to access.

Continuous Improvement

Website content, themes, applications, and third-party services may change over time. We may therefore update accessibility-related features and this statement as the House of Desade website develops.