Privacy Policy

Last updated: September 16, 2026

This Privacy Policy explains how House of Desade collects, uses, discloses, and protects personal information when you visit our website, place an order, communicate with us, or otherwise interact with our online store.

House of Desade is operated by Worldwide Apparel Group LLC. References in this Privacy Policy to “House of Desade,” “we,” “us,” or “our” refer to Worldwide Apparel Group LLC in connection with the operation of House of Desade.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through the House of Desade online store and related customer interactions.

It does not govern the independent privacy practices of third-party websites or services that you may choose to access separately. Third-party providers may also maintain their own privacy notices covering information they process in their own capacity.

2. Personal Information We Collect

The information we collect depends on how you interact with House of Desade. It may include the following categories.

Contact and identity information

• name;
• email address;
• billing address;
• shipping address; and
• other contact information you choose to provide.

Order and transaction information

• products purchased or considered;
• order number;
• order value;
• transaction status;
• shipping and fulfillment information;
• returns and refund information; and
• payment-related transaction information.

Payment-card transactions are processed through our payment infrastructure. House of Desade does not need to store the full payment-card number in order to operate the store in the same manner as the payment processor handling the transaction.

Device, browser, and usage information

When you use our website, we and our technology providers may automatically receive information such as:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location derived from technical information;
• pages viewed;
• links or products interacted with;
• referring and exit pages;
• date and time of visits;
• shopping-cart activity;
• website interactions; and
• cookie, pixel, or similar technology identifiers.

Marketing information

If you subscribe to email marketing or otherwise validly choose to receive promotional communications, we may process information such as your:

• name;
• email address;
• subscription status;
• marketing preferences;
• email engagement information; and
• shopping or browsing activity used for permitted marketing purposes.

We do not describe SMS marketing as part of our current marketing program in this Privacy Policy.

Customer-service information

When you contact us, we may collect your contact details, order information, message contents, attachments you choose to provide, and other information reasonably necessary to respond to your request.

3. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order or contact us;
• when you subscribe to marketing communications;
• automatically through the website and related technologies;
• from our ecommerce and payment infrastructure;
• from analytics and advertising technologies;
• from shipment and order-tracking services; and
• from service providers acting in connection with our store.

4. How We Use Personal Information

We may use personal information for purposes including:

• processing and fulfilling orders;
• processing payments;
• providing order and shipping updates;
• providing parcel-tracking functionality;
• handling returns and refunds;
• responding to customer-service requests;
• maintaining and operating the website;
• remembering shopping-cart and website preferences;
• measuring website use and performance;
• understanding how customers interact with the store;
• improving our website and customer experience;
• measuring advertising performance;
• conducting advertising and permitted audience measurement;
• sending requested or permitted email marketing;
• preventing fraud, abuse, and security incidents;
• maintaining transaction and business records;
• enforcing our terms and policies;
• establishing, exercising, or defending legal claims; and
• complying with applicable legal requirements.

5. Ecommerce Platform — Shopify

House of Desade uses Shopify to operate its ecommerce store. Shopify provides infrastructure used to display products, manage checkout, process orders, maintain store functionality, and support related ecommerce operations.

Information processed through the store may therefore be transmitted to or processed through Shopify systems as necessary to provide these services.

6. Payments — Shopify Payments

We use Shopify Payments as part of our payment-processing infrastructure.

When you make a purchase, payment-related information is processed as necessary to authorize and complete the transaction, prevent fraud, handle refunds, maintain financial records, and comply with payment and legal obligations.

Payment providers and financial institutions may process transaction information under their own legal and regulatory obligations.

7. Analytics — Google Analytics

House of Desade uses Google Analytics to understand how visitors use the website and to measure website performance.

Depending on our configuration and your privacy choices, Google Analytics may process information about your device, browser, approximate location, website activity, traffic source, interactions with pages or products, and related online identifiers.

We use this information to understand store performance, identify technical or usability issues, measure customer journeys, and improve the website.

8. Advertising — Google Ads

House of Desade uses Google Ads for advertising, advertising measurement, and related campaign functions.

Depending on the settings in use, applicable law, and your privacy choices, information about website visits and interactions may be used to:

• measure advertising performance;
• attribute purchases or other actions to advertising campaigns;
• measure conversions;
• manage advertising audiences; and
• deliver or measure personalized advertising where permitted.

Google Analytics and Google Ads may interact when the relevant accounts and features are connected. Advertising-related use is subject to the applicable settings and privacy choices.

9. Email Marketing — Omnisend and Klaviyo

House of Desade uses Omnisend and Klaviyo in connection with email marketing and related customer communication functions.

Depending on the function being used, information processed through these services may include:

• name;
• email address;
• marketing subscription status;
• order and purchase information;
• website or shopping activity;
• email delivery information;
• email opens or interactions where enabled and permitted;
• IP address or device information; and
• marketing preferences.

We use this information to manage our email audience, send communications, understand marketing performance, and provide relevant email content where permitted.

You can unsubscribe from promotional email communications by using the unsubscribe option provided in the relevant marketing email.

Unsubscribing from promotional marketing does not prevent us from sending non-promotional messages that are necessary for your order, account, customer-service request, refund, security, or other transactional matter.

10. Order Tracking — Track123

House of Desade uses Track123 to support parcel and order-tracking functionality.

Information necessary to provide tracking services may include order or shipment identifiers, tracking numbers, carrier information, shipping status, delivery information, and related customer or order information where required for the tracking function.

11. Cookies and Similar Technologies

Our website and the services used to operate it may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for purposes such as:

• keeping the website and checkout functioning;
• remembering shopping-cart contents and preferences;
• security and fraud prevention;
• website analytics;
• performance measurement;
• advertising measurement; and
• advertising or marketing functions where permitted.

Some cookies are necessary for the website to function. Other technologies may depend on privacy settings, applicable law, browser settings, or choices made through available privacy controls.

More detailed information about cookies and similar technologies may be provided in our Cookie Policy.

12. How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate House of Desade.

These recipients may include:

• Shopify — ecommerce platform and store infrastructure;
• Shopify Payments — payment processing;
• Google Analytics — analytics and measurement;
• Google Ads — advertising and advertising measurement;
• Omnisend — email marketing and communications;
• Klaviyo — email marketing and communications;
• Track123 — order and shipment tracking;
• shipping carriers and logistics providers involved in delivering orders;
• banks, card networks, and payment-related institutions where relevant;
• professional advisers where reasonably necessary; and
• government authorities or other parties where disclosure is legally required.

13. Advertising, “Sale,” Sharing, and Targeted Advertising

House of Desade does not sell personal information in exchange for money.

We do, however, use Google advertising and measurement technologies. Certain disclosures of online identifiers or website activity to advertising providers can be classified under some U.S. state privacy laws as “sharing,” “targeted advertising,” or a similar regulated activity even when no money is exchanged for the information.

Where an applicable privacy law gives you the right to opt out of such processing, you may exercise that right as described in the Your Privacy Rights section below.

14. Your Privacy Choices

Email marketing

You may unsubscribe from promotional emails using the unsubscribe mechanism included in those communications.

Browser controls

Most browsers allow you to control or delete cookies through browser settings. Restricting cookies can affect certain website functions.

Advertising controls

Advertising providers may offer additional tools through which you can manage personalized advertising preferences.

Privacy requests

You may contact us at care@houseofdesade.com to submit an applicable privacy request.

15. U.S. State Privacy Rights

Depending on where you live and whether the applicable privacy law applies to House of Desade and the relevant processing activity, you may have rights regarding your personal information.

These rights may include the right to:

• request information about personal information we collect and use;
• request access to personal information;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• obtain a portable copy of certain personal information;
• opt out of certain sales of personal information;
• opt out of certain sharing or targeted advertising;
• limit certain uses of sensitive personal information where applicable; and
• exercise applicable rights without unlawful discrimination.

These rights are subject to the definitions, scope, exceptions, eligibility requirements, and verification procedures of the applicable law.

California residents

California residents may have rights under the California Consumer Privacy Act, as amended, where that law applies. These can include rights to know, access, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising protected privacy rights.

We do not sell personal information for monetary compensation. As explained above, certain advertising-related disclosures may nevertheless fall within statutory definitions of “sharing” where applicable.

16. Exercising a Privacy Right

To submit a privacy request, email:

care@houseofdesade.com

Please clearly describe the privacy right you wish to exercise and provide sufficient information for us to identify the relevant records.

We may need to verify your identity before completing certain requests. Any information collected specifically for verification will be used for that purpose and related legal compliance.

We may decline or limit a request where permitted by applicable law, for example where we cannot reasonably verify the request or where information must be retained to complete a transaction, comply with law, protect security, or establish or defend legal claims.

Authorized agents

Where applicable law permits you to use an authorized agent, we may request reasonable evidence that the agent is authorized to act on your behalf and may ask you to verify your identity or confirm the authorization directly.

17. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, legal, accounting, fraud-prevention, dispute-resolution, and recordkeeping needs.

Retention periods can differ depending on the type of information, the transaction involved, applicable legal obligations, and whether information is needed to establish, exercise, or defend legal claims.

Our service providers may maintain information according to their applicable retention obligations and contractual arrangements.

18. Security

We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information and our operations to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission, electronic storage system, or security measure can guarantee absolute security.

19. International Processing

House of Desade and its service providers may process personal information in the United States and other countries in which relevant providers or infrastructure operate.

As a result, personal information may be processed in jurisdictions with privacy laws that differ from those in your place of residence.

20. Children's Privacy

House of Desade is not directed to children under 13 years of age, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe that a child has provided personal information to us in a manner that requires deletion under applicable law, contact care@houseofdesade.com.

21. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own privacy notices, and we encourage you to review those notices before providing information directly to them.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, technology, service providers, privacy practices, or applicable requirements.

When we update the policy, we will revise the “Last updated” date above. Where additional notice is required by applicable law, we will provide it in an appropriate manner.

23. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

care@houseofdesade.com