Payment Methods

House of Desade offers secure payment options for customers in the United States. The payment methods available for your specific order are displayed during checkout before you complete your purchase.

Accepted Payment Methods

Payment Currency

Payments on the United States store are processed in U.S. dollars (USD) unless the checkout clearly states otherwise.

If your card or financial account uses a different currency, your bank or payment provider may perform a currency conversion and may apply its own exchange rate or fees. Any such independent charges are determined by your bank or payment provider and are not charged by House of Desade.

When Is Payment Taken?

Payment is authorized or collected through the payment method selected during checkout in accordance with the applicable payment provider's processing flow.

An order is not considered successfully paid if the payment is declined, cancelled, or otherwise not completed.

Secure Payment Processing

House of Desade uses Shopify and Shopify Payments as part of its ecommerce and payment infrastructure.

Payment information is processed through the applicable payment systems rather than requiring House of Desade to independently store your full payment-card details.

Payment Authorization

By submitting a payment method, you confirm that you are authorized to use that payment method for the purchase.

Your card issuer, bank, digital-wallet provider, or payment processor may carry out its own security or authorization checks before approving the transaction.

Why Was My Payment Declined?

A payment may be declined for reasons determined by your bank or payment provider. Common causes can include:

• incorrect card or billing information;
• insufficient available funds;
• an expired or restricted payment method;
• security or fraud-prevention checks;
• online-purchase restrictions; or
• authorization being declined by the payment provider.

If your payment is declined, check the information entered and try again. You may also contact your bank or payment provider for further information.

Digital Wallets

Apple Pay and Google Pay are device- and browser-dependent. A wallet may not appear if your device, browser, account, or payment method does not meet the provider's eligibility requirements.

Shop Pay may also be displayed when it is available for your checkout.

Diners Club and Discover

Diners Club and Discover may be available through the House of Desade payment setup where supported by the payment provider.

If either option is unavailable for a particular transaction, it will not appear as an available payment method at checkout.

Refunds

Approved refunds are generally returned to the original payment method used for the purchase unless another method is required by applicable law or validly agreed.

After House of Desade issues a refund, your bank or payment provider may require additional processing time before the credit appears on your account.

Please refer to our Returns & Refunds Policy for the full return and refund conditions.

Payment Troubleshooting

If you continue to experience a payment problem after checking with your bank or payment provider, contact: care@houseofdesade.com.

Please do not send complete payment-card numbers, security codes, passwords, or other sensitive banking credentials by email.